Returns & Exchanges
At Strawberry Milk Mob, we want you to love your aesthetic as much as we do, which is why we offer a 14-day return window for all unwashed and unworn items. Please note that all seasonal drops and sale items are final sale to keep our collection fresh and exclusive.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely place your items in their original packaging with all Strawberry Milk Mob tags attached to ensure your return is accepted.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing